Certain incidents must be reported to the NDIS Commission as reportable incidents, such as the death, serious injury, abuse or neglect of a person with a disability, and the unauthorized use of restrictive practices. These incidents must be reported to the NDIS Commission. When you report a reportable incident to us, you must follow the established processes and provide the required information as set out on the “My Reportable Incidents” page of the NDIS Commission portal. Serious injury to a person with a disability.
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What is expected of service providers when responding to complaints made to or investigated by the ndis commission?Lucy Williams0 minutes 13, seconds read
Complaints and comments are an opportunity for providers to improve service delivery. Suppliers are expected to help workers understand and apply the Code of Conduct in their organization.