Plan administration is when a provider supports you to manage your NDIS plan funds. Can I pay my providers more than the NDIS price limits? These providers are known as plan managers. Self-management consists of managing NDIS funds. It gives you the flexibility and the option to decide what supports to buy to achieve your plan's goals.
If you use a plan manager, providers cannot charge more than the price limits described in the NDIS price agreements and price limits. The NDIS can work with you to implement your plan and, depending on your situation, there are several people who can help you implement your plan and help you start receiving support. It also means making sure that funds are spent on supports that help your child achieve the goals of their NDIS plan. Once an invoice or receipt has been issued and sent to the plan administrator, the plan administrator will submit a claim for that amount to the NDIS.
We have developed the NDIS Guide to Self-Management for people who are self-managing or are interested in self-managing their NDIS funds. When you develop your child's NDIS plan, you will be asked how you want to manage your child's NDIS funds. Disadvantages of managing NDIS funds for a plan If you use a plan administrator, you can only pay NDIS providers up to the maximum NDIS fee. If you change the plan administrator, the new plan administrator becomes responsible for the ongoing management of your plan.
The NDIA expects the plan administrator to validate an invoice and submit a payment request to the NDIA within five business days of receiving it. If your NDIS plan funds are being spent faster than expected and there is a risk that the funds will run out before your next review, the plan administrator should talk to you about it. No, the role of the plan administrator is not to determine if the supports or services purchased are “reasonable and necessary.” If the plan administrator detects excessive or under-planned spending, they should let you know as soon as possible, regardless of how often the reports are submitted. Plan administrators are also expected to follow the service expectations set out in the NDIS Guide to Plan Management.
This will involve regular reporting on the budgets managed by the plan, as described in the NDIS Guide to Plan Management. If you have a complaint with your plan administrator service, start by talking to your plan administrator. If you are not satisfied with the result or do not want to discuss the matter with your plan administrator, you can file a complaint with the NDIS Commission.