How does the ndis commission ensure that providers are delivering services in accordance with their obligations under legislation, regulations and agreements with participants and other stakeholders?

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If you have complaints or concerns about the way an NDIS provider treats its workers, you can contact the Fair Work Commission. The NDIS Commission provides information and guidance to help you understand how to meet the requirements in the context of your organization. The NDIS Commission applies the Code to its employees, in addition to the Australian Public Service Code of Conduct. To apply for or renew registration with the NDIS Commission, all suppliers are audited according to the NDIS practical standards.

According to the NDIS Code of Conduct, all NDIS providers and workers must provide support and services in a safe and competent manner, with care and skill, and to take all reasonable steps to prevent all forms of violence against people with disabilities, exploitation, neglect and abuse. The NDIS Commission will inform you about the type of audit you need, which will be based on your registry groups. NDIS workers who provide support and services in the NDIS are critical to people with disabilities, their families and their caregivers. The NDIS Commission will work with you to help you understand and comply with registration responsibilities.

The NDIS Code of Conduct promotes the provision of safe and ethical services by setting expectations for safe and ethical services and supports for both providers and NDIS workers.

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